XS.com hires Anna Pastusenco from IC as Head of PSPs
XS.com has hired Anna Pastusenco from IC as Head of PSPs. Get the details on her new role and the company's payments operations.
XS.com appoints Anna Pastusenco as Group PSP and Banking Manager
FX and CFDs broker XS.com has appointed anna pastusenco as its new Group PSP and Banking Manager. She will work from the company's Cyprus office and oversee the broker's relationships with banks, Electronic Money Institutions (EMIs), and Payment Service Providers (PSPs).
The appointment supports XS.com's plans to expand and improve its global payment network. As brokers serve clients across more markets, reliable payment services have become an important part of account funding, withdrawals, and day-to-day operations.
For a multi-asset broker, the payment layer is often the part of the business that clients notice first. Deposits that arrive slowly or withdrawals that stall can quickly damage trust, which is why payment management is now treated as a core function rather than a back-office task.
Why payment partnerships matter for a broker
From the outside, a deposit looks like a single click. Behind it sits a chain of banks, processors, card networks and compliance checks, each with its own rules, limits and service levels. Managing that chain well takes planning, negotiation and constant monitoring.
Brokers that operate in several regions face an additional challenge. A payment method that works smoothly in one country may be unavailable or restricted in another, so payment teams must keep a map of which options are open to which clients.
Anna Pastusenco's new role at XS.com
In her new position, Pastusenco will manage XS.com's payment partnerships and lead projects involving payment integrations. Her responsibilities will include negotiating commercial agreements, developing relationships with financial institutions, and improving the capacity and performance of the broker's payment infrastructure across different regions.
Banks, EMIs and PSPs each play a different part in the payment chain. Banks hold accounts and move funds, EMIs issue electronic money and process payments, and PSPs connect merchants to payment methods such as cards and e-wallets. A banking manager coordinates all three.
Day to day, work in this kind of role usually covers several areas:
- Negotiating service terms with banks, EMIs and PSPs
- Onboarding new payment methods in target jurisdictions
- Monitoring processing times, failure rates and transaction fees
- Coordinating with compliance, legal and risk teams on due diligence
Clear ownership of each partner relationship helps a team respond faster when a problem appears. The right contact already knows the partner's systems, limits and escalation paths, which can shorten the time needed to resolve an issue.
How the payment chain affects traders
For most traders, payments are invisible until something goes wrong. A deposit that takes longer than expected, a card declined by an issuer, or a withdrawal held for review can all disrupt a trading plan. Strong payment partnerships reduce these friction points, although no provider can remove every delay.
XS.com is a CFD broker, and CFDs are contracts that let traders speculate on price movements without owning the underlying asset. For background on how these instruments work, see Contract for difference (Wikipedia).
A simple checklist before funding any account
Reviewing a broker's payment setup before depositing can prevent avoidable surprises. The following steps are a general approach that many traders use:
- Check which deposit and withdrawal methods the broker offers in your country.
- Read the published fee schedule, including any charges from the broker and from your bank or card provider.
- Confirm typical processing times for deposits and withdrawals, and note any verification steps.
- Keep records of transfers, reference numbers and account statements for future reference.
Reviewing the broker's published terms helps set realistic expectations. Comparing these details across providers also makes it easier to spot unusual conditions before committing funds.
Anna Pastusenco's background at IC Markets
Anna Pastusenco joined XS.com after spending several years at IC Markets. There, she worked on the group's international payment infrastructure, banking relationships, and partnerships with financial service providers.
Her work at IC Markets included onboarding banks, EMIs, and PSPs, negotiating business agreements, and supporting payment operations in multiple jurisdictions. She also worked with technology, compliance, legal, and finance teams to put payment solutions in place for international markets.
Experience of this kind is useful because onboarding a payment partner in one country can involve very different rules than onboarding one in another. Coordinating those differences across several teams is a skill that takes time to develop.
Earlier career in merchant onboarding and risk
Earlier in her career, Pastusenco held roles at Blossem Services Ltd and Real Deposits. Those positions gave her experience in merchant onboarding, payment compliance, due diligence, and risk reviews. She also supported underwriting and operational processes while working with merchants and payment partners.
Work like this focuses on checking that every party in a payment flow is who they claim to be and that transactions meet the relevant rules. For a broker, that background supports both smooth funding and responsible oversight of client money flows.
What the hire signals for XS.com's payment strategy
Mohamad Ibrahim, Group Chief Executive Officer at XS.com, said payment infrastructure and financial partnerships are important to any international financial company. He added that Anna Pastusenco's background would help XS.com strengthen its operational capabilities and respond to the payment needs of its clients and business units.
Pastusenco said she was pleased to join XS.com and would focus on developing dependable payment services through strong cooperation with the company's teams and partners. She added that her priorities would include improving the efficiency, reliability, and scalability of the broker's payment operations.
Taken together, the anna pastusenco hire points to a focus on operations rather than headline growth alone. Efficiency, reliability and scalability are the qualities most traders only notice when they are missing.
About XS.com
The XS Group operates under the XS and XS.com brands as a global multi-asset broker. The company provides access to a range of financial markets and products.
XS.com was founded in Australia in 2010 and is now headquartered in the United Arab Emirates. The group and its subsidiaries hold licenses in several jurisdictions, including Australia, Cyprus, South Africa, the UAE, Malaysia, Mauritius, and Seychelles. The company is led by Dubai-based CEO Mohamad Ibrahim.
Readers interested in other recent industry appointments can also read Zahrotul Jannah Begins as Junior BDM at Xellion Ltd.
Key takeaways on anna pastusenco's appointment
The appointment of the pastusenco brings a clear focus to XS.com's payment network. Her role spans banks, EMIs and PSPs, and her earlier work covers onboarding, compliance and risk reviews across several jurisdictions.
For readers tracking the career of the pastusenco, the move from IC Markets to XS.com shows how payment expertise is becoming central to broker operations. Watching how the new payment projects develop will show whether the stated priorities turn into measurable improvements for clients.
Trading involves risk, and leverage can magnify both gains and losses. Before opening any account, review the broker's terms, fees and regulatory information carefully.
